In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 04, 2026 - 05:00 PDT
Aug 04, 2026 - 05:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 2026 05:00-14:00 PDT
Aug 4, 2026 05:00-14:00 PDT
Scheduled - Dear Shift4 Customer,
We will be conducting maintenance activities on our UAT platform as we continue to focus on improving the performance, stability and security of our solution. These activities will take place between 5AM and 2PM PT on August 4th and August 11th. At some point during these maintenance periods, we expect that you will observe either impaired performance or downtime. The amount of time where you may be impacted is expected to total less than 15 minutes.
The UAT environment exists for your ongoing testing. It is updated approximately two to three weeks prior to every production release.
Please reach out to our Customer Support team, or your Account Manager, if you have any questions. Customer support can be reached by emailing support.na@shift4.com or by calling 1-833-226-2672.
Thank you,
Shift4 Customer Support
Aug 4, 2026 05:00-14:00 PDT
We will be conducting maintenance activities on our UAT platform as we continue to focus on improving the performance, stability and security of our solution. These activities will take place between 5AM and 2PM PT on August 4th and August 11th. At some point during these maintenance periods, we expect that you will observe either impaired performance or downtime. The amount of time where you may be impacted is expected to total less than 15 minutes.
The UAT environment exists for your ongoing testing. It is updated approximately two to three weeks prior to every production release.
Please reach out to our Customer Support team, or your Account Manager, if you have any questions. Customer support can be reached by emailing support.na@shift4.com or by calling 1-833-226-2672.
Thank you,
Shift4 Customer Support
Aug 4, 2026 05:00-14:00 PDT
About This Site
Planned maintenance windows and unplanned disruptions of service on the Shift4 platform are communicated here.
Credit and Debit Card Payments
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Acquirers
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TD
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First Data
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Global Payments
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Elavon
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Chase Paymentech
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TSYS (Vital)
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Desjardins
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Interac Online
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Batch and Bank to Bank Payments
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Onboarding
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Merchant Portal
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Customer Care
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Activities Aug 4, 2026 22:00 - Aug 5, 2026 03:00 PDT
Dear Shift4 Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place August 4th between 10:00 PM to August 5th 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 08/04/2026
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime. We apologize for any inconvenience and appreciate your patience.
If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@shift4.com or by calling 1-833-226-2672.
Posted on Jul 21, 2026 - 14:45 PDT
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place August 4th between 10:00 PM to August 5th 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 08/04/2026
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime. We apologize for any inconvenience and appreciate your patience.
If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@shift4.com or by calling 1-833-226-2672.
Posted on Jul 21, 2026 - 14:45 PDT
Maintenance Activities Aug 11, 2026 22:00 - Aug 12, 2026 03:00 PDT
Dear Shift4 Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place August 11th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Impact: Up to 15 minutes of intermittent processing downtime. We apologize for any inconvenience and appreciate your patience.
If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@shift4.com or by calling 1-833-226-2672
Posted on Jul 28, 2026 - 12:41 PDT
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place August 11th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Impact: Up to 15 minutes of intermittent processing downtime. We apologize for any inconvenience and appreciate your patience.
If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@shift4.com or by calling 1-833-226-2672
Posted on Jul 28, 2026 - 12:41 PDT