Connection Failures
Incident Report for Bambora North America
Resolved
This incident has been resolved.
Posted Oct 08, 2020 - 20:05 PDT
Update
We are continuing to monitor systems performance and will provide an update once available.
Posted Oct 08, 2020 - 17:50 PDT
Update
We are continuing to monitor for any further issues.
Posted Oct 08, 2020 - 16:53 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2020 - 16:13 PDT
Identified
We have monitored a number of connection failures with our upstream network provider and are in the process of implementing a fix. We will provide an update within the next 30 minutes.
Posted Oct 08, 2020 - 16:02 PDT
This incident affected: Credit and Debit Card Payments, Onboarding, and Merchant Portal.