Password Reset Failures

Incident Report for Bambora North America

Resolved

This incident has been resolved.

Posted Jan 11, 2021 - 15:21 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 11, 2021 - 14:51 PST

Update

We are continuing to investigate this issue.

Posted Jan 11, 2021 - 14:07 PST

Investigating

We are aware of an issue resulting in password reset emails not being received. We are investigating and will provide an update in the next 30 minutes.

Posted Jan 11, 2021 - 13:33 PST

This incident affected: Merchant Portal.