All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Bambora North America platform are communicated here.

Credit and Debit Card Payments ? Operational
Acquirers Operational
TD ? Operational
First Data ? Operational
Global Payments ? Operational
Elavon ? Operational
Chase Paymentech ? Operational
TSYS (Vital) ? Operational
Desjardins ? Operational
Interac Online ? Operational
Batch and Bank to Bank Payments ? Operational
Onboarding ? Operational
Fraud Defence ? Operational
Merchant Portal ? Operational
Customer Care ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020
Resolved - We are no longer receiving reports of API requests failing authentication.
Nov 22, 16:17 PST
Update - We are continuing to investigate this issue.
Nov 22, 13:58 PST
Update - We are continuing to investigate this issue.
Nov 22, 10:46 PST
Investigating - We have received reports of API requests failing authentication. We are investigating the issue and will provide an update in the next 30 minutes.
Nov 22, 10:10 PST
Nov 21, 2020

No incidents reported.

Nov 20, 2020
Resolved - This incident has been resolved.
Nov 20, 22:15 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 19:18 PST
Identified - We have identified the issue as being with one of our upstream network providers. They are working on a fix and we will provide an update once available.
Nov 20, 18:21 PST
Update - We are continuing to investigate this issue.
Nov 20, 17:18 PST
Investigating - We are currently investigating an issue resulting in higher than average response times and connection failures with Apple Pay transactions. We will provide an update in the next 30 minutes.
Nov 20, 16:47 PST
Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.