In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 03, 2026 - 05:00 PST
Feb 03, 2026 - 05:00 PST
Scheduled - Dear Worldline Customer,
We will be conducting maintenance activities on our UAT platform as we continue to focus on improving the performance, stability and security of our solution. These activities will take place on February 3, 2026 + February 10, 2026. At some point during these maintenance periods, we expect that you will observe either impaired performance or downtime. The amount of time where you may be impacted is expected to total less than 15 minutes.
The UAT environment exists for your ongoing testing. It is updated approximately two weeks prior to every production release. The production release will be launched on February 17, 2026.
Please reach out to our Customer Support team, or your Account Manager, if you have any questions. Customer support can be reached by emailing support.na@worldline.com or by calling 1-833-226-2672.
Thank you,
Worldline Customer Support
Feb 3, 2026 05:00-17:00 PST
We will be conducting maintenance activities on our UAT platform as we continue to focus on improving the performance, stability and security of our solution. These activities will take place on February 3, 2026 + February 10, 2026. At some point during these maintenance periods, we expect that you will observe either impaired performance or downtime. The amount of time where you may be impacted is expected to total less than 15 minutes.
The UAT environment exists for your ongoing testing. It is updated approximately two weeks prior to every production release. The production release will be launched on February 17, 2026.
Please reach out to our Customer Support team, or your Account Manager, if you have any questions. Customer support can be reached by emailing support.na@worldline.com or by calling 1-833-226-2672.
Thank you,
Worldline Customer Support
Feb 3, 2026 05:00-17:00 PST
About This Site
Planned maintenance windows and unplanned disruptions of service on the Worldline North America platform are communicated here.
Credit and Debit Card Payments
Operational
Acquirers
Operational
TD
Operational
First Data
Operational
Global Payments
Operational
Elavon
Operational
Chase Paymentech
Operational
TSYS (Vital)
Operational
Desjardins
Operational
Interac Online
Operational
Batch and Bank to Bank Payments
Operational
Onboarding
Operational
Fraud Defence
Operational
Merchant Portal
Operational
Customer Care
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Activities Feb 3, 2026 22:00 - Feb 4, 2026 03:00 PST
Dear Worldline Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place February 3rd between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 02/03/2026
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672
Posted on Jan 20, 2026 - 14:22 PST
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place February 3rd between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 02/03/2026
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672
Posted on Jan 20, 2026 - 14:22 PST
Maintenance Activities Feb 10, 2026 22:00 - Feb 11, 2026 03:00 PST
Dear Worldline Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place February 10th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 02/10/2026
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672
Posted on Jan 28, 2026 - 11:42 PST
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place February 10th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 02/10/2026
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672
Posted on Jan 28, 2026 - 11:42 PST