All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Bambora North America platform are communicated here.

Credit and Debit Card Payments ? Operational
Acquirers Operational
TD ? Operational
First Data ? Operational
Global Payments ? Operational
Elavon ? Operational
Chase Paymentech ? Operational
TSYS (Vital) ? Operational
Desjardins ? Operational
Interac Online ? Operational
Batch and Bank to Bank Payments ? Operational
Onboarding ? Operational
Fraud Defence ? Operational
Merchant Portal ? Operational
Customer Care ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 15, 2019

No incidents reported today.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019
Resolved - No further issues have been identified. This incident is now resolved.
Oct 9, 12:47 PDT
Update - We are continuing to monitor for any further issues. We will provide another update within one hour.
Oct 9, 12:34 PDT
Update - We are continuing to monitor for any further issues resulting from the HTTP 500 errors. We will provide another update in one hour.
Oct 9, 11:27 PDT
Monitoring - The issue which caused the spike in HTTP 500 errors has been identified. We are currently monitoring for any further issues.
Oct 9, 09:52 PDT
Investigating - We are experiencing a spike in HTTP 500 errors. We are currently investigating, and will provide an update within the next 15 minutes.
Oct 9, 09:40 PDT
Oct 8, 2019

No incidents reported.

Oct 7, 2019
Resolved - This issue has been resolved.
Oct 7, 14:35 PDT
Monitoring - The fix has been implemented, and we are currently monitoring the results.
Oct 7, 12:16 PDT
Identified - The cause of this issue has been identified, and a fix is being implemented. We will provide an update once the issue has been resolved.
Oct 7, 11:00 PDT
Update - We are continuing to investigate this and will provide an update within an hour.
Oct 7, 10:44 PDT
Update - We are continuing to investigate this and will provide an update within an hour.
Oct 7, 09:46 PDT
Investigating - We are currently investigating reports that batch files and entries cannot be edited or deleted through the Merchant Portal.
Oct 7, 09:15 PDT
Oct 6, 2019

No incidents reported.

Oct 5, 2019
Update - The scheduled maintenance has been completed.
Oct 5, 03:02 PDT
Completed - The scheduled maintenance has been completed.
Oct 5, 03:00 PDT
Verifying - Verification is currently underway for the maintenance items.
Oct 5, 01:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 00:00 PDT
Scheduled - We will be performing scheduled maintenance to improve the security and stability of our platform. During this time, you will not be able to process any transactions or access our Portal.
Oct 3, 16:08 PDT
Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.