We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place December 10th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details: Date: 12/10/2024 Start Time: 10:00 PM PT End Time: 3:00 AM PT Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672. Posted on
Nov 26, 2024 - 09:18 PST
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place December 17th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details: Date: 12/17/2024 Start Time: 10:00 PM PT End Time: 3:00 AM PT Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672. Posted on
Nov 26, 2024 - 09:21 PST
Completed -
The scheduled maintenance has been completed.
Nov 20, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 22:00 PST
Scheduled -
Dear Worldline Customer,
We would like to inform you we have scheduled an emergency maintenance window to apply internal security updates. These activities will take place November 20th, 2024 between 10:00 PM to 11:00 PM PT. During this time, there may be a total of 5 minutes intermittent processing downtime.
Maintenance Window Details: Date: 11/20/2024 Start Time: 10:00 PM PT End Time: 11:00 PM PT Impact: Up to 5 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Nov 20, 12:45 PST
Resolved -
This incident has been resolved.
Nov 20, 11:54 PST
Identified -
Our Customer Care team has intermitent issues accesing the BIC portal. A temporary fix has been put in place and the team is monitoring the situation.
Oct 22, 14:59 PDT
Completed -
The scheduled maintenance has been completed.
Nov 20, 03:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:00 PST
Scheduled -
Dear Worldline Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place November 19th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details: Date: 11/19/2024 Start Time: 10:00 PM PT End Time: 3:00 AM PT Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Oct 30, 07:51 PDT