Bambora North America Status

All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Bambora North America platform are communicated here.

Credit and Debit Card Payments Operational

Acquirers Operational

TD Operational

First Data Operational

Global Payments Operational

Elavon Operational

Chase Paymentech Operational

TSYS (Vital) Operational

Desjardins Operational

Interac Online Operational

Batch and Bank to Bank Payments Operational

Onboarding Operational

Fraud Defence Operational

Merchant Portal Operational

Customer Care Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

Application 53 Errors

Resolved - This incident has been resolved.
Jul 31, 16:21 PDT

Update - We are continuing to monitor for any further issues.
Jul 31, 13:01 PDT

Update - We are continuing to monitor for any further issues.
Jul 31, 11:49 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 11:00 PDT

Investigating - We are experiencing a high volume of application 53 errors. We are currently investigating the issue.
Jul 31, 10:57 PDT

Jul 30, 2020

System Outage

Resolved - This incident has been resolved.
Jul 30, 17:26 PDT

Monitoring - We momentary had web traffic flip to our secondary site, resulting in momentary interruption of service. We have restored to our primary site and are monitoring.
Jul 30, 16:49 PDT

Investigating - We have experienced a system outage. We are currently investigating, and will provide an update within 15 minutes.
Jul 30, 16:48 PDT

Application 53 Errors

Resolved - This incident has been resolved.
Jul 30, 13:49 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 13:41 PDT

Investigating - We are experiencing a large number of Application 53 errors. We are currently investigating, and will provide an update within 15 minutes.
Jul 30, 13:31 PDT

Jul 29, 2020

Scheduled Disaster Recovery Test

Completed - The scheduled maintenance has been completed.
Jul 29, 00:03 PDT

Verifying - Verification is currently underway for the maintenance items.
Jul 28, 23:40 PDT

Update - We are migrating back to our primary data centre. Service interruption expected for approximately 5 minutes.
Jul 28, 23:32 PDT

Update - We are actively processing in our DR site and will remain there until 23:30 Pacific
Jul 28, 22:53 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 PDT

Scheduled - We will be performing scheduled maintenance to improve the security and stability of our platform. During this time there will be two five-minutes of downtime where you will not be able to process transaction or access the Portal.
Jul 24, 09:19 PDT