Bambora North America Status

All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Bambora North America platform are communicated here.

Credit and Debit Card Payments Operational

Acquirers Operational

TD Operational

First Data Operational

Global Payments Operational

Elavon Operational

Chase Paymentech Operational

TSYS (Vital) Operational

Desjardins Operational

Interac Online Operational

Batch and Bank to Bank Payments Operational

Onboarding Operational

Fraud Defence Operational

Merchant Portal Operational

Customer Care Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 15, 2019

No incidents reported today.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

Spike in HTTP 500 Errors

Resolved - No further issues have been identified. This incident is now resolved.
Oct 9, 12:47 PDT

Update - We are continuing to monitor for any further issues. We will provide another update within one hour.
Oct 9, 12:34 PDT

Update - We are continuing to monitor for any further issues resulting from the HTTP 500 errors. We will provide another update in one hour.
Oct 9, 11:27 PDT

Monitoring - The issue which caused the spike in HTTP 500 errors has been identified. We are currently monitoring for any further issues.
Oct 9, 09:52 PDT

Investigating - We are experiencing a spike in HTTP 500 errors. We are currently investigating, and will provide an update within the next 15 minutes.
Oct 9, 09:40 PDT

Oct 8, 2019

No incidents reported.

Oct 7, 2019

Unable to delete batch entries in the Merchant Portal

Resolved - This issue has been resolved.
Oct 7, 14:35 PDT

Monitoring - The fix has been implemented, and we are currently monitoring the results.
Oct 7, 12:16 PDT

Identified - The cause of this issue has been identified, and a fix is being implemented. We will provide an update once the issue has been resolved.
Oct 7, 11:00 PDT

Update - We are continuing to investigate this and will provide an update within an hour.
Oct 7, 10:44 PDT

Update - We are continuing to investigate this and will provide an update within an hour.
Oct 7, 09:46 PDT

Investigating - We are currently investigating reports that batch files and entries cannot be edited or deleted through the Merchant Portal.
Oct 7, 09:15 PDT

Oct 6, 2019

No incidents reported.

Oct 5, 2019

Database Maintenance

Update - The scheduled maintenance has been completed.
Oct 5, 03:02 PDT

Completed - The scheduled maintenance has been completed.
Oct 5, 03:00 PDT

Verifying - Verification is currently underway for the maintenance items.
Oct 5, 01:36 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 00:00 PDT

Scheduled - We will be performing scheduled maintenance to improve the security and stability of our platform. During this time, you will not be able to process any transactions or access our Portal.
Oct 3, 16:08 PDT

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.