Bambora North America Status

All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Bambora North America platform are communicated here.

Credit and Debit Card Payments Operational

Acquirers Operational

TD Operational

First Data Operational

Global Payments Operational

Elavon Operational

Chase Paymentech Operational

TSYS (Vital) Operational

Desjardins Operational

Interac Online Operational

Batch and Bank to Bank Payments Operational

Onboarding Operational

Fraud Defence Operational

Merchant Portal Operational

Customer Care Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

Authentication Failures

Resolved - We are no longer receiving reports of API requests failing authentication.
Nov 22, 16:17 PST

Update - We are continuing to investigate this issue.
Nov 22, 13:58 PST

Update - We are continuing to investigate this issue.
Nov 22, 10:46 PST

Investigating - We have received reports of API requests failing authentication. We are investigating the issue and will provide an update in the next 30 minutes.
Nov 22, 10:10 PST

Nov 21, 2020

No incidents reported.

Nov 20, 2020

Apple Pay Transaction Failures

Resolved - This incident has been resolved.
Nov 20, 22:15 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 19:18 PST

Identified - We have identified the issue as being with one of our upstream network providers. They are working on a fix and we will provide an update once available.
Nov 20, 18:21 PST

Update - We are continuing to investigate this issue.
Nov 20, 17:18 PST

Investigating - We are currently investigating an issue resulting in higher than average response times and connection failures with Apple Pay transactions. We will provide an update in the next 30 minutes.
Nov 20, 16:47 PST

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.