All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Worldline North America platform are communicated here.

Credit and Debit Card Payments Operational
Acquirers Operational
TD ? Operational
First Data ? Operational
Global Payments ? Operational
Elavon ? Operational
Chase Paymentech ? Operational
TSYS (Vital) ? Operational
Desjardins ? Operational
Interac Online ? Operational
Batch and Bank to Bank Payments ? Operational
Onboarding ? Operational
Fraud Defence ? Operational
Merchant Portal ? Operational
Customer Care ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 11:38 PDT
Identified - Apple has reported an issue with Apple Pay users being unable to add cards to their wallet and web transactions potentially failing. Apple Pay mobile transactions continue to process successfully at this time. We are monitoring the situation and will provide updates from Apple.
Sep 23, 10:47 PDT
Resolved - This incident has been resolved.
Sep 23, 10:45 PDT
Monitoring - Mobile pay transactions are working as expected. The team is still investigating root cause and is closely monitoring the stability of the platform.
Aug 19, 21:04 PDT
Update - We are continuing to investigate this issue.
Aug 19, 15:12 PDT
Investigating - We are currently experiencing issues with Apple Pay transactions failing. We are investigating the cause and will update as information becomes available.
Aug 19, 12:17 PDT
Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.