All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Bambora North America platform are communicated here.

Credit and Debit Card Payments ? Operational
Acquirers Operational
TD ? Operational
First Data ? Operational
Global Payments ? Operational
Elavon ? Operational
Chase Paymentech ? Operational
TSYS (Vital) ? Operational
Desjardins ? Operational
Interac Online ? Operational
Batch and Bank to Bank Payments ? Operational
Onboarding ? Operational
Fraud Defence ? Operational
Merchant Portal ? Operational
Customer Care ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - This incident has been resolved.
Jul 31, 16:21 PDT
Update - We are continuing to monitor for any further issues.
Jul 31, 13:01 PDT
Update - We are continuing to monitor for any further issues.
Jul 31, 11:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 11:00 PDT
Investigating - We are experiencing a high volume of application 53 errors. We are currently investigating the issue.
Jul 31, 10:57 PDT
Jul 30, 2020
Resolved - This incident has been resolved.
Jul 30, 17:26 PDT
Monitoring - We momentary had web traffic flip to our secondary site, resulting in momentary interruption of service. We have restored to our primary site and are monitoring.
Jul 30, 16:49 PDT
Investigating - We have experienced a system outage. We are currently investigating, and will provide an update within 15 minutes.
Jul 30, 16:48 PDT
Resolved - This incident has been resolved.
Jul 30, 13:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 13:41 PDT
Investigating - We are experiencing a large number of Application 53 errors. We are currently investigating, and will provide an update within 15 minutes.
Jul 30, 13:31 PDT
Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 00:03 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 28, 23:40 PDT
Update - We are migrating back to our primary data centre. Service interruption expected for approximately 5 minutes.
Jul 28, 23:32 PDT
Update - We are actively processing in our DR site and will remain there until 23:30 Pacific
Jul 28, 22:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 PDT
Scheduled - We will be performing scheduled maintenance to improve the security and stability of our platform. During this time there will be two five-minutes of downtime where you will not be able to process transaction or access the Portal.
Jul 24, 09:19 PDT