All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Bambora North America platform are communicated here.

Credit and Debit Card Payments Operational
Acquirers Operational
TD ? Operational
First Data ? Operational
Global Payments ? Operational
Elavon ? Operational
Chase Paymentech ? Operational
TSYS (Vital) ? Operational
Desjardins ? Operational
Interac Online ? Operational
Batch and Bank to Bank Payments ? Operational
Onboarding ? Operational
Fraud Defence ? Operational
Merchant Portal ? Operational
Customer Care ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 2, 2021
Resolved - This incident has been resolved.
Mar 2, 14:56 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 10:20 PST
Investigating - We are experiencing connectivity issues. Our team is actively investigating the issue.
Mar 2, 10:12 PST
Resolved - This incident has been resolved.
Mar 2, 08:29 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 1, 11:40 PST
Investigating - We are currently experiencing issues with our recurring billing and batch processing services. We are investigating the issue and will provide an update shortly.
Mar 1, 08:20 PST
Mar 1, 2021
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - This incident has been resolved.
Feb 26, 14:18 PST
Monitoring - A fix has been implemented and we are monitoring to ensure resolution. We will provide another update shortly.
Feb 26, 10:41 PST
Identified - We are receiving reports of connection issues again resulting in transaction declines for Global Pay merchants. Our team is working to resolve the issue.
Feb 26, 09:59 PST
Monitoring - We have been seeing connection issues for Global Pay transactions resulting in transaction declines for Global Pay merchants. A fix has been implemented and we are monitoring to ensure resolution. We will provide another update shortly.
Feb 26, 09:46 PST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.