All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Worldline North America platform are communicated here.

Credit and Debit Card Payments Operational
Acquirers Operational
TD ? Operational
First Data ? Operational
Global Payments ? Operational
Elavon ? Operational
Chase Paymentech ? Operational
TSYS (Vital) ? Operational
Desjardins ? Operational
Interac Online ? Operational
Batch and Bank to Bank Payments ? Operational
Onboarding ? Operational
Fraud Defence ? Operational
Merchant Portal ? Operational
Customer Care ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 13:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 10:01 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 09:46 PST
Scheduled - Dear Worldline Customer,

We will be conducting maintenance activities on our platform as we
continue to focus on improving the performance, stability, and security of
our solution. These activities will take place on Saturday, January 24, 2023
between 10am PT and 1pm PT. We do not anticipate any performance
impact during this maintenance period.

Please reach out to our Customer Support team if you have any questions
by emailing support.na@worldline.com or by calling 1-833-226-2672.

Thank you,
Worldline Customer Support

Jan 24, 09:39 PST
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023
Completed - The scheduled maintenance has been completed.
Jan 14, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 PST
Scheduled - Dear Worldline Customer,

We will be conducting maintenance activities on our platform as we
continue to focus on improving the performance, stability, and security of
our solution. These activities will take place on Saturday, January 14, 2023
between 9am PT and 12pm PT. We do not anticipate any performance
impact during this maintenance period.

Please reach out to our Customer Support team if you have any questions
by emailing support.na@worldline.com or by calling 1-833-226-2672.

Thank you,
Worldline Customer Support

Jan 10, 12:50 PST
Jan 13, 2023

No incidents reported.