Investigating - We have discovered an intermittent issue causing errors when logging into the Worldline portal with Multi-Factor Authentication enabled.
While we continue our investigation and implement a fix we have temporarily removed the MFA requirement when logging into the portal.
Oct 03, 2024 - 17:05 PDT
While we continue our investigation and implement a fix we have temporarily removed the MFA requirement when logging into the portal.
Oct 03, 2024 - 17:05 PDT
About This Site
Planned maintenance windows and unplanned disruptions of service on the Worldline North America platform are communicated here.
Credit and Debit Card Payments
Operational
Acquirers
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TD
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First Data
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Global Payments
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Elavon
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Chase Paymentech
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TSYS (Vital)
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Desjardins
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Interac Online
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Batch and Bank to Bank Payments
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Onboarding
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Fraud Defence
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Merchant Portal
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Customer Care
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Emergency Maintenance Activities
Oct 22, 2024 22:00 - Oct 23, 2024 03:00 PDT
Dear Worldline Customer,
We would like to inform you we have scheduled an emergency maintenance window to perform security updates. These activities will take place October 22nd between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 10/22/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted on Oct 17, 2024 - 14:40 PDT
We would like to inform you we have scheduled an emergency maintenance window to perform security updates. These activities will take place October 22nd between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 10/22/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted on Oct 17, 2024 - 14:40 PDT