All Systems Operational
About This Site
Planned maintenance windows and unplanned disruptions of service on the Worldline North America platform are communicated here.
Credit and Debit Card Payments
Operational
Acquirers
Operational
TD
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Operational
First Data
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Operational
Global Payments
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Operational
Elavon
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Operational
Chase Paymentech
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Operational
TSYS (Vital)
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Operational
Desjardins
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Operational
Interac Online
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Operational
Batch and Bank to Bank Payments
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Operational
Onboarding
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Operational
Fraud Defence
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Operational
Merchant Portal
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Operational
Customer Care
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Emergency Maintenance Activities May 14, 2025 22:00 - May 15, 2025 01:00 PDT
Dear Worldline Customer,
We would like to inform you we have scheduled an emergency maintenance window to apply security updates. These activities will take place May 14th, 2025 between 10:00 PM to 1:00 AM PT. There is no expected impact to regular operation of the solution as a result of this maintenance window.
Maintenance Window Details:
Date: 05/14/2025
Start Time: 10:00 PM PT
End Time: 01:00 AM PT
Impact: No expected impact to regular operation of the solution.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted on May 12, 2025 - 10:03 PDT
We would like to inform you we have scheduled an emergency maintenance window to apply security updates. These activities will take place May 14th, 2025 between 10:00 PM to 1:00 AM PT. There is no expected impact to regular operation of the solution as a result of this maintenance window.
Maintenance Window Details:
Date: 05/14/2025
Start Time: 10:00 PM PT
End Time: 01:00 AM PT
Impact: No expected impact to regular operation of the solution.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted on May 12, 2025 - 10:03 PDT
Maintenance Activities May 20, 2025 22:00 - May 21, 2025 03:00 PDT
Dear Worldline Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place May 20th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 05/20/2025
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted on May 06, 2025 - 16:31 PDT
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place May 20th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 05/20/2025
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted on May 06, 2025 - 16:31 PDT