Investigating - We have discovered an intermittent issue causing errors when logging into the Worldline portal with Multi-Factor Authentication enabled.
While we continue our investigation and implement a fix we have temporarily removed the MFA requirement when logging into the portal.
Oct 03, 2024 - 17:05 PDT
While we continue our investigation and implement a fix we have temporarily removed the MFA requirement when logging into the portal.
Oct 03, 2024 - 17:05 PDT
About This Site
Planned maintenance windows and unplanned disruptions of service on the Worldline North America platform are communicated here.
Credit and Debit Card Payments
Operational
Acquirers
Operational
TD
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Operational
First Data
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Operational
Global Payments
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Operational
Elavon
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Operational
Chase Paymentech
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Operational
TSYS (Vital)
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Operational
Desjardins
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Operational
Interac Online
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Operational
Batch and Bank to Bank Payments
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Operational
Onboarding
?
Operational
Fraud Defence
?
Operational
Merchant Portal
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Degraded Performance
Customer Care
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Activities
Oct 8, 2024 22:00 - Oct 9, 2024 03:00 PDT
Update -
Please be advised the originally schedule maintenance window for October 1st 2024 has been rescheduled to October 8th 2024.
Maintenance Window Details:
Date: 10/08/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
Sep 19, 2024 - 11:55 PDT
Maintenance Window Details:
Date: 10/08/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
Sep 19, 2024 - 11:55 PDT
Scheduled -
Dear Worldline Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place October 8th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 10/08/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Sep 17, 2024 - 15:22 PDT
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place October 8th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 10/08/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Sep 17, 2024 - 15:22 PDT
Maintenance Activities
Oct 15, 2024 22:00 - Oct 16, 2024 03:00 PDT
Dear Worldline Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place October 15th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 10/15/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted on Sep 30, 2024 - 14:12 PDT
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place October 15th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details:
Date: 10/15/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted on Sep 30, 2024 - 14:12 PDT