All Systems Operational

About This Site

Planned maintenance windows and unplanned disruptions of service on the Worldline North America platform are communicated here.

Credit and Debit Card Payments Operational
Acquirers Operational
TD ? Operational
First Data ? Operational
Global Payments ? Operational
Elavon ? Operational
Chase Paymentech ? Operational
TSYS (Vital) ? Operational
Desjardins ? Operational
Interac Online ? Operational
Batch and Bank to Bank Payments ? Operational
Onboarding ? Operational
Fraud Defence ? Operational
Merchant Portal ? Operational
Customer Care ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Scheduled May 21, 08:00-10:00 PDT
Dear Worldline Customer,

We will be conducting maintenance activities for our Onboarding Suite services as we continue to focus on improving the performance, stability and security of our solution. These activities will take place on Saturday, May 21, 2022 from 8-10am PT. Minimal impact is expected as a result of this maintenance and is limited to Onboarding Suite only.

If you have any questions, please feel free to contact your account manager.

Thank you,
Worldline Customer Support

Posted on May 18, 11:57 PDT
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:01 PDT
Scheduled - Dear Worldline Customer,

We will be conducting maintenance activities for our Apple Pay Decryption services as we continue to focus on improving the performance, stability and security of our solution. These activities will take place from Tuesday, May 17, 2022 10pm PT until Wednesday, May 18, 2022 3am PT. Minimal impact is expected as a result of this maintenance and is limited to Apple Pay Decryption only.

If you have any questions, please feel free to contact your account manager.

Thank you,
Worldline Customer Support

May 13, 13:33 PDT
May 17, 2022
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.