Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 26, 2024 - 21:00 PDT
Update
Update, Please be informed the Date found in the notification email is for June not July.
Posted Jun 25, 2024 - 13:34 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 25, 2024 - 13:09 PDT
Scheduled
Dear Worldline Customer,
Due to extended datacenter maintenance work of our provider, we will be conducting an emergency maintenance window as a preventive measure. This maintenance is essential to ensure the continued reliability and security of our systems.
These activities will take place July 26th between 9:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details: Date: 6/26/2024 Start Time: 9:00 PM PT End Time: 3:00 AM PT Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience this may cause and assure you that we will work diligently to minimize any potential impact. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted Jun 25, 2024 - 13:01 PDT
This scheduled maintenance affected: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).