Apple Pay Transaction Failures

Incident Report for Bambora North America

Resolved

This incident has been resolved.

Posted Nov 20, 2020 - 22:15 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 20, 2020 - 19:18 PST

Identified

We have identified the issue as being with one of our upstream network providers. They are working on a fix and we will provide an update once available.

Posted Nov 20, 2020 - 18:21 PST

Update

We are continuing to investigate this issue.

Posted Nov 20, 2020 - 17:18 PST

Investigating

We are currently investigating an issue resulting in higher than average response times and connection failures with Apple Pay transactions. We will provide an update in the next 30 minutes.

Posted Nov 20, 2020 - 16:47 PST

This incident affected: Credit and Debit Card Payments.