Maintenance Activities

Scheduled Maintenance Report for Bambora North America

Completed

The scheduled maintenance has been completed.

Posted Nov 13, 2024 - 03:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 12, 2024 - 22:00 PST

Scheduled

Dear Worldline Customer,

We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place November 12th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.

Maintenance Window Details:
Date: 11/12/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.

We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.

Posted Oct 30, 2024 - 07:45 PDT

This scheduled maintenance affected: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).