Possible Processing Issues

Incident Report for Bambora North America

Resolved

This incident has been resolved. No further updates will be provided unless impact returns.
Posted Nov 09, 2021 - 13:37 PST

Monitoring

The issue has appeared to resolve at 9:55 EST/6:55 PST. We are continuing to monitor the situation to ensure complete resolution.
Posted Nov 09, 2021 - 09:04 PST

Update

Our vendor continues their investigation. A workaround has been implemented to mitigate impact. As a result, transactions have been processing successfully. Further updates will be provided as information becomes available.
Posted Nov 09, 2021 - 08:12 PST

Identified

We are currently experiencing some issues processing through TD. We have implied a workaround so most transactions should still process normally. We are working with the vendor to fix the main issue and will update this status once resolved or any additional updates can be provided.
Posted Nov 09, 2021 - 06:45 PST
This incident affected: Credit and Debit Card Payments.