Maintenance Activities Update

Scheduled for Aug 18, 10:00 - 13:00 PDT

Scheduled

Dear Shift4 Customer,

The previous emails regarding our maintenance windows on August 18th and 20th had incorrect start times. The correct time for both dates is 10AM to 1PM PT.

Please reach out to our Customer Support team if you have any questions by emailing support.na@shift4.com or by calling 1-833-226-2672.

Thank you,

Shift4 Customer Support

Posted Aug 06, 2026 - 10:12 PDT

This scheduled maintenance affects: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).