Customer Care Experiencing Interruptions by Phone

Incident Report for Bambora North America

Monitoring

A fix has been implemented and we have begun to see successful inbound calls.

We will continue to monitor for any changes.
Posted Jun 17, 2026 - 08:47 PDT

Investigating

Customer Care is currently experiencing degraded service and may be unreachable by phone. We are working with our telephony provider to resolve the issue as soon as possible.

We are still reachable by email at support.na@shift4.com.
Posted Jun 17, 2026 - 08:39 PDT
This incident affects: Customer Care.
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