Emergency Maintenance Activities

Scheduled Maintenance Report for Bambora North America

Completed

The scheduled maintenance has been completed.

Posted Nov 20, 2024 - 23:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 20, 2024 - 22:00 PST

Scheduled

Dear Worldline Customer,

We would like to inform you we have scheduled an emergency maintenance window to apply internal security updates. These activities will take place November 20th, 2024 between 10:00 PM to 11:00 PM PT. During this time, there may be a total of 5 minutes intermittent processing downtime.

Maintenance Window Details:
Date: 11/20/2024
Start Time: 10:00 PM PT
End Time: 11:00 PM PT
Impact: Up to 5 minutes of intermittent processing downtime.

We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.

Posted Nov 20, 2024 - 12:45 PST

This scheduled maintenance affected: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).