Maintenance Activities
Scheduled for Oct 8, 22:00 PDT  -  Oct 9, 03:00 PDT
Update
Please be advised the originally schedule maintenance window for October 1st 2024 has been rescheduled to October 8th 2024.

Maintenance Window Details:
Date: 10/08/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.
Posted Sep 19, 2024 - 11:55 PDT
Scheduled
Dear Worldline Customer,

We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place October 8th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.

Maintenance Window Details:
Date: 10/08/2024
Start Time: 10:00 PM PT
End Time: 3:00 AM PT
Impact: Up to 15 minutes of intermittent processing downtime.

We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted Sep 17, 2024 - 15:22 PDT
This scheduled maintenance affects: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).