Merchant Portal Connectivity Issues
Incident Report for Bambora North America
Resolved
This incident has been resolved.
Posted Mar 18, 2021 - 07:44 PDT
Update
Our team has implemented a fix and our systems are fully operational.
Posted Mar 18, 2021 - 03:46 PDT
Update
We currently experience possible failures for Custom Checkout Transactions. Merchant portal access is now fully functional.

Our team still working to restore the full functionality of our systems.
Posted Mar 18, 2021 - 02:46 PDT
Monitoring
We identified connectivity issues with an upstream service provider and have performed a DNS failover.
Posted Mar 18, 2021 - 02:26 PDT
This incident affected: Credit and Debit Card Payments and Merchant Portal.
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