Unable to delete batch entries in the Merchant Portal

Incident Report for Bambora North America

Resolved

This issue has been resolved.

Posted Oct 07, 2019 - 14:35 PDT

Monitoring

The fix has been implemented, and we are currently monitoring the results.

Posted Oct 07, 2019 - 12:16 PDT

Identified

The cause of this issue has been identified, and a fix is being implemented. We will provide an update once the issue has been resolved.

Posted Oct 07, 2019 - 11:00 PDT

Update

We are continuing to investigate this and will provide an update within an hour.

Posted Oct 07, 2019 - 10:44 PDT

Update

We are continuing to investigate this and will provide an update within an hour.

Posted Oct 07, 2019 - 09:46 PDT

Investigating

We are currently investigating reports that batch files and entries cannot be edited or deleted through the Merchant Portal.

Posted Oct 07, 2019 - 09:15 PDT

This incident affected: Merchant Portal.