Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2022 - 20:30 PDT
Our datacenter vendor will be conducting emergency maintenance this evening. As such, we are going to proactively fail over to our DR datacenter at 8:30pm PT tonight, May 24, 2022 in order to avoid an interruption in service due to the datacenter maintenance. Minimal interruption is expected as a result of this failover.
The failback to our primary datacenter will take place tomorrow, May 25, 2022 at 10pm PT. Again, minimal interruption is expected as a result of this failover.
If you have any questions, please feel free to contact your account manager.
Posted May 24, 2022 - 14:33 PDT
This scheduled maintenance affected: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal, Customer Care and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).