Error Importing Batch Files

Incident Report for Bambora North America

Resolved

This incident has been resolved.

Posted Dec 05, 2025 - 08:07 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 03, 2025 - 07:05 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 02, 2025 - 16:44 PST

Investigating

In some cases, we're getting reports of an error “Service is busy importing another file. Try again later.”
We are investigating and will provide an update shortly.

Posted Dec 02, 2025 - 16:19 PST

This incident affected: Batch and Bank to Bank Payments.