Interruption to payment processing

Incident Report for Bambora North America

Resolved

No further issues have been seen since the fix was implemented.

We will continue to monitor for any further issues.

Posted Mar 20, 2024 - 03:42 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 20, 2024 - 03:30 PDT

Monitoring

Degraded performance was seen during our maintenance widow leading to an interruption to some payment processing between 2AM-5:45AM EST.
A fix was implemented and payment processing has returned to normal.

We will continue to monitor closely for any changes.

Posted Mar 20, 2024 - 03:29 PDT

This incident affected: Credit and Debit Card Payments and Acquirers (First Data).