Transaction Responses Delayed

Incident Report for Bambora North America

Resolved

This incident has been resolved.

Posted Apr 27, 2019 - 13:41 PDT

Update

We have seen no further issues with transaction responses and are resolving this incident.

Posted Apr 27, 2019 - 11:10 PDT

Monitoring

We have identified and resolved the issue and are currently monitoring transaction response times.

Posted Apr 27, 2019 - 10:58 PDT

Update

We are continuing to investigate this issue.

Posted Apr 27, 2019 - 10:46 PDT

Investigating

We are seeing an increase in transaction response times with some transaction requests receiving an HTTP 500 response. We are currently looking into the issue.

Posted Apr 27, 2019 - 10:31 PDT

This incident affected: Credit and Debit Card Payments.