Batch Files Stuck in an Uploading State

Incident Report for Bambora North America

Resolved

This incident has been resolved.

Posted Nov 13, 2025 - 14:24 PST

Update

We are continuing to monitor for any further issues.

Posted Nov 13, 2025 - 09:59 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2025 - 09:17 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 13, 2025 - 08:40 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 13, 2025 - 07:59 PST

Update

We are continuing to investigate this issue.

Posted Nov 13, 2025 - 07:47 PST

Investigating

We are investigating an issue where some merchants are seeing Batch File uploads getting stuck in an 'uploading' state. We will provide an update as soon as it is available.

Posted Nov 13, 2025 - 06:57 PST

This incident affected: Batch and Bank to Bank Payments.