Bambora North America Status - High transaction response times

High transaction response times

Incident Report for Bambora North America

Resolved

The system has been operating normally and we are marking this incident resolved.

Posted Jun 09, 2020 - 21:56 PDT

Update

We are continuing to monitor for any further issues.

Posted Jun 09, 2020 - 17:57 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 09, 2020 - 15:54 PDT

Update

We are continuing to investigate this issue.

Posted Jun 09, 2020 - 15:03 PDT

Update

We are continuing to investigate this issue.

Posted Jun 09, 2020 - 13:59 PDT

Update

We are continuing to investigate this issue.

Posted Jun 09, 2020 - 13:00 PDT

Update

We are continuing to investigate this issue.

Posted Jun 09, 2020 - 11:43 PDT

Update

We are continuing to investigate this issue.

Posted Jun 09, 2020 - 11:12 PDT

Investigating

We are currently looking into transactions taking a long time to complete or timing out.

Posted Jun 09, 2020 - 10:45 PDT

This incident affected: Credit and Debit Card Payments.