Reporting/Analysis Pages Time Out

Incident Report for Bambora North America

Resolved

This incident has been resolved.

Posted Nov 13, 2025 - 06:53 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 12, 2025 - 15:30 PST

Identified

We have identified the problem and are working on a fix.

Posted Nov 12, 2025 - 15:02 PST

Update

We are continuing to investigate this issue.

Posted Nov 12, 2025 - 14:28 PST

Investigating

We are currently investigating reports of the merchant portal timing out in some cases, primarily in the reporting/analysis page. We will update within half an hour.

Posted Nov 12, 2025 - 13:57 PST

This incident affected: Merchant Portal.