Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 10, 2024 - 22:00 PST
Scheduled
Dear Worldline Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place December 10th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details: Date: 12/10/2024 Start Time: 10:00 PM PT End Time: 3:00 AM PT Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted Nov 26, 2024 - 09:18 PST
This scheduled maintenance affected: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).