Maintenance Activities

Scheduled for Aug 25, 22:00 PDT - Aug 26, 03:00 PDT

Scheduled

Dear Shift4 Customer,

We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place August 25th from 10:00 PM to August 26th 3:00 AM PT.

Impact: Up to 15 minutes of intermittent processing downtime. We apologize for any inconvenience and appreciate your patience.

If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@shift4.com or by calling 1-833-226-2672

Posted Aug 12, 2026 - 12:26 PDT

This scheduled maintenance affects: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).