Intermittent login issues caused by Multi-Factor Authentication

Incident Report for Bambora North America

Resolved

Incident was resolved last maintance window.

Posted Oct 22, 2024 - 14:06 PDT

Investigating

We have discovered an intermittent issue causing errors when logging into the Worldline portal with Multi-Factor Authentication enabled.
While we continue our investigation and implement a fix we have temporarily removed the MFA requirement when logging into the portal.

Posted Oct 03, 2024 - 17:05 PDT

This incident affected: Merchant Portal.