Customer Care unreachable by phone

Incident Report for Bambora North America

Resolved

This incident has been resolved.
Posted Jan 19, 2021 - 12:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 19, 2021 - 11:14 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 19, 2021 - 09:53 PST

Investigating

Our telephony provider is currently experiencing an outage. We will continue to monitor and provide an update as soon as possible. We are still reachable by email at support.northamerica@bambora.com
Posted Jan 19, 2021 - 09:27 PST
This incident affected: Customer Care.