API and Hosted Checkout Form field data validation issues
Incident Report for Bambora North America
Resolved
This incident has been resolved.
Posted Aug 23, 2023 - 11:56 PDT
Update
We are working on a fix for the impacted API and Hosted Checkout Form fields which will be deployed during an upcoming maintenance window on 8/23/23.

Integrators/cardholders should ensure that they are passing valid data in all fields to avoid failing data validation. Cardholders may also be able to resolve the issue by clearing their browser cache.
Posted Aug 22, 2023 - 16:06 PDT
Identified
We have identified an issue causing errors when passing unexpected text in specific fields when calling our APIs or using the Hosted Checkout Form. We are working to resolve the issue and will provide an update once available.
Posted Aug 22, 2023 - 15:25 PDT
Investigating
We are investigating reports of degraded performance with the Hosted Checkout Form. We will provide an update once available.
Posted Aug 22, 2023 - 14:49 PDT
This incident affected: Credit and Debit Card Payments.