Emergency Maintenance Activities

Scheduled for Aug 24, 10:00 - 13:00 PDT

Scheduled

Dear Shift4 Customer,

We would like to inform you we have scheduled an emergency maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place Monday, August 24th between 10:00 AM to 1:00 PM PT.

Impact: Up to 15 minutes of intermittent processing downtime. We apologize for any inconvenience and appreciate your patience.

If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@shift4.com or by calling 1-833-226-2672.

Posted Aug 21, 2026 - 12:57 PDT

This scheduled maintenance affects: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).