Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2026 - 10:00 PDT
Scheduled
Dear Shift4 Customer,
We would like to inform you we have scheduled an emergency maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place Monday, August 24th between 10:00 AM to 1:00 PM PT.
Impact: Up to 15 minutes of intermittent processing downtime. We apologize for any inconvenience and appreciate your patience.
If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@shift4.com or by calling 1-833-226-2672.
Posted Aug 21, 2026 - 12:57 PDT
This scheduled maintenance affected: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).