No further failed transactions have been detected since the fix was implemented. This incident is now resolved.
Posted Oct 21, 2020 - 11:48 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2020 - 11:39 PDT
Investigating
We have identified an issue with one of our data centres which is causing some Global Payment transactions to fail. We are currently investigating and will provide an update as soon as possible.
Posted Oct 21, 2020 - 11:36 PDT
This incident affected: Credit and Debit Card Payments and Acquirers (Global Payments).