Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 11, 2024 - 22:00 PDT
Update
Please note that this update is being manually communicated to ensure that everyone is informed as the original notification was not sent to everyone via push notification. Additionally, we would like to remind you that we have a scheduled maintenance window planned for next week. Thank you for your understanding and cooperation.
Posted Jun 04, 2024 - 15:45 PDT
Scheduled
Dear Worldline Customer,
We would like to inform you we have scheduled a maintenance window to focus on improving the performance, stability and security of our solution. These activities will take place June 11th between 10:00 PM to 3:00 AM PT. During this time, there may be a total of 15 minutes intermittent processing downtime.
Maintenance Window Details: Date: 6/11/2024 Start Time: 10:00 PM PT End Time: 3:00 AM PT Impact: Up to 15 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted May 30, 2024 - 06:23 PDT
This scheduled maintenance affected: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal, Customer Care and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).