We've implemented a fix which our teams are closely monitoring to ensure everything is functioning as expected. We will provide an update once the issue is fully resolved.
Posted Aug 28, 2025 - 10:46 PDT
Monitoring
A patch has been applied and our teams are monitoring the results. Additional updates to follow.
Posted Aug 27, 2025 - 16:40 PDT
Update
We have confirmed this is an isolated issue impacting a very limited set of merchants. The underlying cause has been identified, and a fix is currently in development. Additional updates will follow shortly.
Posted Aug 27, 2025 - 12:46 PDT
Identified
We've identified an upload issue impacting a small number of merchants. Our team is actively working on a fix, and we'll provide more updates shortly.
Posted Aug 27, 2025 - 10:31 PDT
Investigating
Our teams have been informed that certain batches are encountering issues while uploading. We are currently investigating this issue and will update with more information in due course.