Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 16, 2023 - 22:01 PDT
Scheduled
Dear Worldline Customer,
We would like to inform you we have scheduled an emergency maintenance window to restore network redundancy following a network device failure. These activities will take place on August 16th into the 17th between 10:00 PM to 3 AM PT. During this time, there may be a total of 25 minutes intermittent downtime.
Maintenance Window Details: Date: 8/16/2023 - 8/17/2023 Start Time: 10:00 PM PT End Time: 3:00 AM PT
Impact: Up to 25 minutes of intermittent processing downtime.
We apologize for any inconvenience and appreciate your patience. If you have urgent questions or concerns, please reach out to our Customer Support team via email support.na@worldline.com or by calling 1-833-226-2672.
Posted Aug 16, 2023 - 09:04 PDT
This scheduled maintenance affected: Credit and Debit Card Payments, Batch and Bank to Bank Payments, Onboarding, Fraud Defence, Merchant Portal and Acquirers (TD, First Data, Global Payments, Elavon, Chase Paymentech, TSYS (Vital), Desjardins, Interac Online).